Today during work Lisa gave me my first pin. A Moves of Uncommon Greatness (M.U.G.) Award. I was totally surprised.
The M.U.G. Award allows partners to recognize co-workers for “Moves of Uncommon Greatness” that help them achieve their goals. It’s a way of saying “Thanks for helping me out, I couldn’t have done it without you!”

We have a "coffee passport" that must be completed by January 16th. Basically its a little book that has a small blurb about every coffee, and you take notes and put a stamp for the coffees you've tasted. At bare minimum that's 25 different coffees.

These little books barely tell you about the coffees and we have so many different resources that can tell you so much more. Only no one takes the time to read the manuals and any other stuff we have to help you understand the coffees, like the Aroma Kit.

I've spent weeks studying the coffee and tea resource manual. Taking notes, and copying everything I can, as well as any info I can find online. I've been making documents that put all the information together in one place instead of 3 or whatever. I'm doing this for myself, but of course people notice when you practically live in the store with your nose in a book. On more than one occasion I have been at work from open till close.

Since I'm already doing all this work I've been convinced by Sue, Candess and Lisa to work on becoming a Coffee Master. This basically would give me recognition and easily point out that I'm the go-to person for anything coffee related. They get to wear a special Black Apron instead of the standard green apron. There's more to it, but once I can actually start officially training, I'll let you in on it.

Back to the MUG Award.. I've made a store copy of what i have about the coffees . I didn't feel it was fair to not share all this info with the rest of the store. The others need to know this info as well, and a part of being a CM is making sure your store is well informed as well.

Also I am generally working on Drive-Thru (DT) and one customer had this playing in his car when he came up to the window.. It was stuck in my head for the rest of the shift. :)